Terms of service

Terms of Service

Last updated: July 2026

These Terms of Service ("Terms") govern your use of the DozyDen website and your purchase of products from us. By accessing this site or placing an order, you agree to these Terms. If you do not agree, please do not use this site.

1. About Us
DozyDen is operated at 131 Continental Dr, Suite 305, Newark, DE 19713, United States. For any questions, contact us at support@dozyden.com.

2. Eligibility
You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order on this site. By placing an order, you confirm that you meet this requirement.

3. Products and Descriptions
We make every effort to display our products and their colors, features, and descriptions as accurately as possible. However, we do not guarantee that your device's display will show colors exactly as they appear on the actual product. We reserve the right to limit quantities, correct errors in pricing or descriptions, and discontinue products at any time without notice.

4. Pricing and Payment
All prices are listed in US dollars and are subject to change without notice. We accept major credit and debit cards, as well as Apple Pay, Google Pay, and Shop Pay. Payment is processed securely at checkout through Shopify's payment system. You confirm that any payment information you provide is accurate and that you are authorized to use the payment method.

5. Orders
By placing an order, you are making an offer to purchase the product(s) in your cart. We reserve the right to accept or decline any order for any reason, including suspected fraud, errors in pricing, or product unavailability. Once an order is confirmed, you will receive a confirmation email.

6. Shipping
We offer free shipping across the United States. Most orders arrive within 7–12 business days. Tracking information is provided by email once your order ships. Delivery times are estimates and not guaranteed.

7. Returns and Refunds
Returns and refunds are governed by our Refund Policy, available at dozyden.com/policies/refund-policy.

8. Intellectual Property
All content on this site, including text, graphics, logos, and images, is the property of DozyDen or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from this site without our prior written permission.

9. User Conduct
You agree not to use this site for any unlawful purpose, to interfere with the site's operation, or to attempt to gain unauthorized access to any part of the site or its systems.

10. Limitation of Liability
To the fullest extent permitted by law, DozyDen shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this site or your purchase of our products. Our total liability for any claim related to a purchase shall not exceed the amount you paid for the product in question.

11. Disclaimer of Warranties
Products are provided "as is." While we stand behind the quality of our products, we make no warranties beyond those required by applicable law, and any product claims regarding comfort or calming effects reflect general experience and are not guarantees of a specific outcome for every dog.

12. Governing Law
These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of law principles.

13. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the site after changes are posted constitutes your acceptance of the updated Terms.

14. Contact
If you have questions about these Terms, please contact us at support@dozyden.com or at:
DozyDen, 131 Continental Dr, Suite 305, Newark, DE 19713, United States.